Why can't I connect to the camera when my internet connection is fine?

Please make sure the power connection is normal before connecting to the network, the camera will have a prompt light blinking after power on.

Please connect the camera in a place with good network signal, if the connection fails, please long press the "Reset" button to Reset the camera and then connect it. 

If the above operation does not solve the problem, please try to power off for 10-20s and then reboot the camera to connect again.