How to get motion notifications on camera?

When motion is detected and the camera connection status is good, you will receive a notification on your phone depending on the notification type. If you want to receive notifications, make sure you have completed the following prompts:

APP Settings

Make sure you have  turned on motion alert and notifications in the APP:

Click "APP ->Device", enter corresponding camera Settings (gear button) -> select Mobile Alerts and keep enable ” on”, default is 24/7 on.


Note: All alarm records are pushed by default without marking. However, cameras added to the AI plan (paid subscription required) or cameras with AI detection capabilities will push alarm records with tags by default.



Keep "Record alerts and notify" turned on in the APP->Motion alerts &notifications (bell button) of your device.



If you still do not receive notifications at this point, please check your phone's notification permission settings (iOS for example):
 

Make sure you have enabled notifications in your phone settings.
 

You can open the APP and click "Me"->General Settings->APP Notification, and then jump to the system settings of your mobile phone to confirm that you are allowed to turn on APP notifications. Confirm to turn on alarm notification and system notification.