Follow the specific reset instructions based on your camera model:
Model: DP04/K04
oWhile the camera is powered on, press and hold the reset button for 3 seconds until you hear a reset confirmation sound.
Model: CA45
oPress and hold the reset button for 10 seconds until you hear a reset confirmation sound.
Model: CG6E
oWhile the camera is powered on, quickly press the power button twice until you hear a reset confirmation sound.
After resetting the camera, re-add it to the app following the standard configuration process.
If you continue to experience issues, please contact our customer support team for further assistance.
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