How to Reset and Reconfigure Your Camera When It Goes Offline

Follow the specific reset instructions based on your camera model:

Model: DP04/K04

oWhile the camera is powered on, press and hold the reset button for 3 seconds until you hear a reset confirmation sound.

Model: CA45

oPress and hold the reset button for 10 seconds until you hear a reset confirmation sound.

Model: CG6E

oWhile the camera is powered on, quickly press the power button twice until you hear a reset confirmation sound.

After resetting the camera, re-add it to the app following the standard configuration process.

If you continue to experience issues, please contact our customer support team for further assistance.